Housing Disrepair

Safe. Secure. Confidential. SSafe. Secure. Confidential.

Do you have a housing disrepair?

We are here to help and support you.

A disrepair could include:  

  • Damp 
  • Cracks 
  • Defective Windows and doors
  • Mould, Fungus or Condensation
  • Infestation 
  • No hot water or running water
  • Heating or boiler issues
  • Leaks 
  • Electrical issues
  • Missing or loose tiles 
  • Asbestos 

If you have a lease of less than 7 years, your landlord has statutory duty to keep the following in a state of repair: 

  1. The exterior of your property. 
  2. The installations for water, gas, electricity and sewage. 
  3. Your heating and hot water. 

They might have additional duties laid out in your tenancy agreement. 

If they fail in their duties, despite being aware of the issues, you may be entitled to start proceedings to: 

  1. Get the repairs done. 
  2. Seek financial damages for your pain, suffering and loss of enjoyment. 
  3. Seek financial damages for any property damaged or expenses incurred. 

We are here to help you do this, as efficiently and effectively as possible. 

We will do this by communicating with the landlord on your behalf, following the appropriate laws and regulations.  

We can do this on a no-win no-fee basis (also known as a conditional fee agreement). 

We work with industry leaders to allow you to take out ‘After the Event Insurance’ to help protect you from risk. 

Call 0800 180 4792 to speak to our advisers.
We are available 24/7.

FAQ

How much can I claim?

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Can I claim compensation from my landlord for disrepair?

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What kind of Disrepair issues can I claim for?

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Do I need to report my issues?

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I am worried my landlord will cause me problems?

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Can I be evicted for making a claim?

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Can I Make a Claim On My Own?

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